Shipping Policy
Order Processing
Loknath Gift Shop processes and ships orders Monday through Friday, excluding holidays. Orders placed before the daily cutoff time are often shipped the same day. Orders placed after this time will be shipped on the next business day. Processing typically takes 1-3 business days before your order leaves our facility.
Shipping Destinations and Carriers
We ship exclusively within the United States. If you are outside the US and interested in our products, please contact us through our store's contact page for assistance; while we cannot guarantee shipments overseas, we will do our best to accommodate your request.
For larger items such as area rugs, we do not ship to PO boxes. Smaller items may be delivered to PO boxes where applicable.
Delivery Timelines
Once shipped, standard delivery usually takes between 3-7 business days depending on the destination. Delivery time varies by location and carrier, so actual transit times may differ from estimates. Expedited shipping options are available at checkout for faster delivery.
Shipping Fees and Free Shipping Eligibility
Shipping fees vary depending on your order and delivery address. Orders that meet the minimum purchase threshold for free shipping within the US will have the shipping cost automatically waived at checkout.
Tracking and Delivery Issues
- After your order ships, you will receive an email with a tracking number so you can monitor the delivery progress.
- If your tracking information has not updated for more than 5 business days, please contact us at dafoepilling@gmail.com so we can investigate the delay with the carrier.
- If your package arrives damaged, photograph the damage before unpacking the contents and notify us within 7 days. We will arrange a replacement or refund as appropriate.
Changes to Shipping Information
If you need to modify your shipping address after placing an order, please contact us immediately. We can usually accommodate changes if your order has not yet shipped. If the order is already in transit, you will need to work directly with the carrier to reroute the package.